Shipping Policy
1. Processing Time:
• Orders are typically processed within 3-5 business days after payment is received. Custom or made-to-order items may require additional time, as outlined in our turnaround time policy.
2. Shipping Time:
• Standard shipping generally takes 3-7 business days, depending on your location and the shipping method selected. Delivery times are estimated and not guaranteed, as delays may occur due to the carrier or unforeseen circumstances.
3. Shipping Costs:
• Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. Any applicable shipping fees will be displayed at checkout.
4. Tracking:
• Once your order has shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.
5. International Shipping:
• We currently ship domestically only OR We offer international shipping to select countries. Additional fees, duties, or taxes may apply for international orders.
6. Lost or Delayed Shipments:
• We are not responsible for shipping delays or lost packages caused by the carrier. Please contact the carrier directly with your tracking information for assistance.
7. Incorrect Addresses:
• Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Returns and Exchanges:
• Shipping fees for returns or exchanges are the responsibility of the customer unless the return is due to an error on our part.